Email frustration …
It seems that our domain name has been hijacked and spoofed by spammers and subsequently our genuine emails and responses to your queries are sometimes either not getting through at all or disappearing into a “spam” folder. Very frustrating for us as the legitimate owner of the email address …. it seems particularly prevalent with mail that we respond to with hotmail and yahoo addresses.
If you think we are rude in not answering your email then please check your spam folder … we try to answer ALL emails within 24 hours and most by return. If you add service<AT>abbeyhousestudios<DOT>co<DOT>uk to your address book then our response should get through as we will use “reply-to” originating from that address.
PLEASE if you do not “seem” to get a response from us within 24 hours ring Bob or Fran at the studio on 01291 680089 and blame those irresponsible few who abuse the technology and spoil it for the majority.
Published by admin on March 10th, 2008 Tagged Uncategorized
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